Managed Services

Creating Value, Delivering Excellence and Making the Difference

Managed Services

The highlights of RayTech’s Infrastructure Management Services (IMS) include:

  • SOC (Service Operations Center) for Enterprise Customers
  • Unified Service Operations Platform or USOP - a next generation Managed Services platform
  • Workspace as a Service (WaaS) – Transforming desktops to workspaces on a private cloud
  • Enabling a secure transformation leveraging the cloud
  • Mobile Device Management (MDM) by Enabling BYOD
  • Modular Enterprise Managed Services (MEMS)
  • Partnership with best of breed technology providers
  • Multilingual Service Desk

Components of IMS are:

  • Data and System Management
  • High Availability
  • Disaster Recovery
  • Migration
  • Managed Web Services
  • Managed IT Services
  • Windows Centric Design and Deployment
  • Enterprise Network Design & Deployment
  • Unix/Linux Centric Design & Deployment
  • Business Continuity Services
  • Virtualization, Storage Design & Deployment
  • CMS Design & Deployment
  • Remote Infrastructure Management
  • High Performance Computing.

IMS Benefits with RayTech’s

  • Improved focus on core business
  • Gaining access to world-class capabilities
  • Professional resources to work on projects and capital
  • Getting Access to skilled & certified resources
  • Sharing risks with SLA driven Managed Services model
  • Transforming your 8 x 5 support to 24 x 7 x 365 support with natural time advantage
  • Leveraging our partnerships with leading OEMs
  • Continuous improvement with Root Cause Analysis & trending for critical calls

RayTech will ensure smooth transition of the client to IMS stage through appropriate phases of planning, acquiring, transition and operation.